I have been working for the Schools Team in one form or another for the last 12 years. Currently I’m providing 1st line support to schools on technical matters and SIMS support issues.
Over the years I have been here I have picked up a varied knowledge of Windows operating systems, Servers, Networking and anything else that has helped me resolve the problems I have encountered.
However my areas of expertise is SIMS and in software installation. I have also begun to expand into training on the Technical Essentials course in which I cover the technical aspects of SIMS.