The Schools Technical Support Team is committed to providing day to day support services to both Maintained and Academy schools to make effective use of ICT across their Curriculum and Admin networks. As a central service, we have the advantage of greater purchasing power and, through economies of scale, can offer competitive prices and value for money whilst delivering an efficient and effective service.
Unlimited assistance via telephone and email for both curriculum and admin networks, hardware and software
Remote and on-site resolution of issues and service requests for the above
Server software updates, patches and hot fixes
Management and deployment of ad-hoc software
Data and permission management
Management of user accounts, both staff and pupils
MIS and Financial Systems support services included in Whole School Package as per MIS and Financial Systems Support Services description and SLA
Schools have one single point of contact for issues from initial communication through to resolution. Our Service Desk is staffed throughout the year from 8.30am-5.00pm (4.00pm on Fridays) - 01296 383500 Option 3
ICT School Services
If you have an enquiry about the services available from the Schools Technical Support Team or require a quote for additional hardware/services for your school please use the form below to contact the team.