I have over 15 years’ experience working in the ‘SIMS Arena’, 8 years working in Infant & Primary Schools and 7 years as part of the SIMS Support Team. I moved away from Schools in 2008 for a few years and spent time working and living in Australia, Abu Dhabi & Dubai to come back in 2011, where I saw a vacancy for the SIMS Team, applied and successfully joined the SIMS Team. I have been promoted through the ranks from SIMS Support Officer, to Supervisor, Team Leader and now ICT Schools Team Manager responsible for SIMS, Schools Financial Systems & Schools Technical Support Teams. I understand the demands of School life – I don’t think you truly can unless you have worked in the environment; my teams also know what it’s like and that is why our ethos is to assist and guide in every way, no matter how trivial or complex. Whatever it is we can do to support your daily working life, we will. We are the first point of contact for many Schools and our motto is…. If we don’t know, we will know someone who does’.