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Schools MIS Team

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Schools MIS Team

Welcome to the Schools MIS Team; your resource for all information relating to SIMS and Arbor Support and Training.

The Schools MIS Support Team is committed to providing day to day support services to both Maintained and Academy schools in the following areas:

  • Unlimited assistance via telephone, email and remote access
  • Comprehensive SIMS training courses, seminars and workshops (including user friendly guides) for all types of school staff (Office staff, Finance and Business Managers, SENDco, Teachers and SLT) 
  • Technical support of Admin devices and network including deployment upgrades, on-demand patches and fixes
  • RBUSS cloud back up of 50GB of storage space included in some packages (additional storage space able to be purchased in line with school requirements)
  • Consultancy visits focussed around school improvement
  • Admin support service

With over 20 years' experience of working within schools, our MIS team have in depth understanding of the demands of the school environment. Our team consists of both Secondary and Primary skilled staff and schools have one single point of contact for issues from initial  communication through to resolution.  

Our service desk is staffed throughout the year from 8.30am-5.00pm (4.00pm on Fridays) - 01296 383500 Option 1.

 

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