The Family Support Service

The Family Support Service

The Family Support Service offers support to children, young people, and families with children and young people aged 0 to 19 or up to 25 years with a special educational need or disability (SEND). This support includes:

Families can drop in anytime during the week at the three Family Centre Plus sites. All activities at the centres are free for children, young people, and families.

The service can provide support to families and individuals who are facing more complex challenges, through group work or support from a dedicated Family Worker. One-to-one support is available in a setting that is comfortable, such as in the home, a local community setting, or somewhere else.

The service does not provide whole-family support when a child or young person is open to statutory Children’s Services, but if specific support is needed - parenting, one-to-one youth support, or early years support at family centre sessions - you can make this request for support. 

Families can refer themselves or can ask for help from a school, health, or other professionals who will make a referral on their behalf.

What can the Family Support Service help with?

The Family Support Service offers a number of opportunities to access help within groups for:

  • Parenting support
  • Early years developmental issues
  • Youth work programmes
  • Support for those affected by domestic abuse
  • Family learning

The Family Support Service can work with families, children, or young people who need help because they are:

  • Excluded from school or having difficulties engaging with education
  • Currently or at risk of becoming NEET (Not in Education, Employment or Training)
  • Affected by domestic abuse or parental conflict
  • Demonstrating risk-taking behaviour
  • Impacted by the consequences of substance misuse
  • Affected by poor mental health
  • Impacted by poor attachments or relationships within the family
  • Having difficulty parenting in a consistent way
  • Impacted by financial problems and debt
  • Having difficulty maintaining boundaries and expectations within the home
  • Involved with the criminal justice system
  • Young carers
  • Vulnerable to exploitation
  • In a home environment impacting on the health and well-being of a child

Early Help Partnership Form

The Early Help Partnership Forum is a monthly multi-agency meeting coordinated by the Family Support Service.

This is an opportunity for schools and other professionals who work with children, families, and peer groups to seek help when current support is not bringing about positive change.

The Early Help Partnership Forum takes a problem-solving approach and responds with ideas and resources to take back and try.

To put forward a family, child, or issue for discussion, complete our Early Help Partnership Forum Access form

Requests will need to be made no less than 2 weeks before the meeting.

Concerns about the safety and well-being of a child

If you have concerns about the safety and wellbeing of a child, please contact First Response on 01296 383962 (or 0800 999 7677 out of hours). Call the Police on 999 if there is immediate risk.

You can find out more about safeguarding young people from the Buckinghamshire Safeguarding Children Board.


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