Family Support Service

The Family Support Service offers support to children, young people, and families with children and young people aged 0 to 19 or up to 25 years with a special educational need or disability (SEND). This support includes:

• advice through the Family Information Service
• open-access sessions and health services at Family Centres
• support with issues affecting families

Families can drop in anytime during the week at the three Family Centre Plus sites. All activities at the centres are free for children, young people, and families.

The service can provide support to families and individuals who are facing more complex challenges, through group work or support from a dedicated Family Worker. One-to-one support is available in a setting that is comfortable, such as in the home, a local community setting, or somewhere else.

The service does not provide whole-family support when a child or young person is open to statutory Children’s Services, but if specific support is needed - parenting, one-to-one youth support, or early years support at family centre sessions - you can make this request for support. 

Families can refer themselves or can ask for help from a school, health, or other professionals who will make a referral on their behalf.